At Ocular Sounds, we take great pride in the quality and craftsmanship of our sound effects and are confident you’ll love what you hear. While many companies do not offer refunds for digital products (since they cannot be physically returned) we believe in providing our customers with the opportunity to test our products risk-free. That’s why we offer a 14-day money-back guarantee for your peace of mind.

How it works:
– Complete the contact form to request a refund.
– One of our team members will send you an extensive refund questionnaire.
– Once we receive your answers, we will carefully review your request.

Please note that refunds are only available for individual products purchased directly from Ocular Sounds. Refunds are not available for bundle purchases. The 14-day money-back guarantee period starts from the date of purchase, not the date of download. We only consider refund requests that include a fully completed questionnaire with detailed and truthful feedback. Our team evaluates each request on a case-by-case basis, and we reserve the right to deny refunds at our sole discretion.

Once a refund is issued, any associated commercial license is immediately void, and any further use of our sound effects is strictly prohibited. We actively monitor for unauthorized use of our sounds through various detection tools to ensure full compliance with our licensing terms.

If you have any questions about our refund policy, please reach out to our team prior to your purchase.